We offer same day, evening and weekend support; we are there when you need us!
TotalCare Computer Services
Kinyonga offers our “TotalCare” package that acts as your internal IT department. The package includes monthly computer system maintenance for your existing equipment and remote technical assistance for day to day problems using our brand new remote access software. With our remote access software we are able to solve most of your problems within minutes, not hours or days, directly from our offices.
With “TotalCare” from Kinyonga you get a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your organization’s computers and network can be managed through us.
The “TotalCare” package includes:
- Monthly maintenance of all computers (Usually takes 1-2 days)
- Remote support
- Phone support
- Guaranteed to be at your office within 4 hours of your call
- Calls in the morning are usually handled the same day.
- Inventory of all computers and peripherals
- Network Diagram and upgrade path
What Kinyonga will do for you:
- Perform monthly preventative maintenance on all of your systems to diagnose and prevent major problems in the future.
- Repair damage caused by viruses and spyware
- Repair software problems in the Windows environment
- Upgrade your computer with more hard drive space, additional RAM, a CD/DVD drive, new motherboard, or CPU
- Install, repair, or upgrade your network, wired or wireless
- Backup any data on your system or restore data from previous backups
- Recover lost data
- Setup and configure new computer systems and hardware and customize them to suit your specific needs
- Data migration
- Install and configure desktop operating systems such as Windows 10, Windows Servers or Macintosh operating systems. We also offer full operating systems upgrades from previous Windows versions
- Setup your Internet connection and wireless router and optimize all internet connections to operate at maximum speed and reliability
- Help to protect your computer or network from accidental or unwanted system changes
- Office moves and/or relocations
- Website Design, hosting and maintenance
- Mobile phone backup and transfer of data
Get In Touch
333 E Lancaster Ave, Ste 121, Wynnewood, Pennsylvania, 19096, United States
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